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NYC Building Super | Live-In-Super

 NYC Building Super | Live-in-Super



In apartment buildings with nine or more units located in New York City, the landlord must provide janitorial/superintendent services him/herself if he/she lives in the building or the building with a superintendent who physically lives in the building, or if the superintendent does not live in the building, provide a superintendent who lives within 200 feet or one block of the building (whichever distance is greater). 

The name of the building owner, superintendent or janitorial company must be posted in the lobby along with a telephone number (as janitorial/superintendent services must be made available on a 24-hour basis).

A super can provide many services. In small buildings often supers are plumbers and can fix things on the spot. It is common to tip the super. In a large building the super can do repairs but can also oversee a staff that can perform various duties.


There is often confusion in condos and coops what the super will do. I live in a large coop. The super's title in my building is Building Manager. He supervises a large staff including porters, handy-men, doormen and concierge staff. The building manager runs the building and is involved with it's daily operations, repairs and maintenance. Small jobs like replacing a toilet part or a faucet can cost hundreds of dollars less, a tip as opposed to what a plumbing company would charge you.

Managing agents come and go. Board members come and go but a good super is hard to find. In many buildings including mine the shareholders or owners will purchase an apartment for the super.

A good super can make a big difference in how a building is run. 

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2 comments:

  1. Well how can I get rid of a super that’s doesnt clean the building at all does no repairs at all and turned the super’s designated apartment into a drug spot . The real super which is the sister of the designated super is never in my building she lives far away . This has been goin in for years and the management company doesn’t care at all

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  2. By law, your landlord must keep your apartment unit and building in safe and sanitary condition and conduct needed repairs in a timely manner. The City will issue violations to owners who do not properly maintain the property. You also have a responsibility to notify your landlord of conditions. You should document all contact with your landlord. In addition to filing a complaint with the City, you may seek assistance in Housing Court.

    For apartment complaints, you must provide contact information. Some building-wide conditions can be reported anonymously but you should provide your contact information so the agency can contact you to provide updated information or reach out to you regarding access in response to any complaints or violations.

    https://www1.nyc.gov/nyc311-hpd-service-request/form.htm?execution=e1s1


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